Privacy Policy
Last updated: December 11, 2025
1. Introduction
ArticleAudio ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our browser extension, website, and related services (collectively, the "Service").
Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use the Service.
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily provide when using the Service:
- Account Information: When you purchase a subscription, we collect your email address to deliver your license key and manage your account.
- Payment Information: Payment details are processed securely by our third-party payment processors. We do not store your full credit card information.
- Support Communications: When you contact us, we collect the information you provide in your communications.
2.2 Information Collected Automatically
When you use the Service, we automatically collect certain information:
- Text Content: When you use our text-to-speech feature, we process the text you explicitly select. This text is sent to our servers solely for generating audio and is not stored after processing.
- Usage Data: We track word count usage to manage your quota (free tier limits or subscription usage monitoring).
- Device Information: We collect device identifiers to manage license activations across your devices (up to 3 devices per license).
2.3 Information We Do NOT Collect
We want to be clear about what we do not collect:
- We do not track your browsing history or the websites you visit
- We do not collect personal data beyond what is necessary for the Service
- We do not sell your personal information to third parties
- We do not use your data for advertising purposes
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the text-to-speech Service
- Process transactions and send related information, including purchase confirmations and invoices
- Manage your account and subscription
- Track and enforce usage quotas
- Respond to your comments, questions, and support requests
- Send you technical notices, updates, and administrative messages
- Detect, prevent, and address technical issues, fraud, or illegal activity
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing and AI speech synthesis.
- Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
- Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property, or that of our users or others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Third-Party Services
We use the following third-party services to provide our features:
- OpenAI: For AI-powered text-to-speech generation. Text you select is processed through OpenAI's API.
- Payment Processors: For secure payment processing. These services have their own privacy policies governing payment data.
These third-party services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- All data transmitted between your browser and our servers is encrypted using HTTPS/TLS
- We do not store sensitive information longer than necessary to provide the Service
- Access to personal data is restricted to authorized personnel only
- We regularly review and update our security practices
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
7. Data Retention
We retain your information only for as long as necessary to fulfill the purposes described in this Privacy Policy:
- Account Data: Retained while your account is active and for a reasonable period afterward for legal and business purposes.
- Text Content: Not retained after audio generation is complete.
- Usage Data: Retained to manage quotas and for analytics purposes.
- Transaction Records: Retained as required by applicable tax and accounting laws.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request information about the data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your account and associated data.
- Portability: Request a copy of your data in a portable format.
- Opt-out: Opt out of marketing communications at any time.
To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to such countries. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.
10. Children's Privacy
The Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected], and we will take steps to delete such information.
11. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. We use:
- Essential Cookies: Necessary for the website to function properly.
- Analytics Cookies: Help us understand how visitors interact with our website.
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Service.
12. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- The right to know what personal information we collect, use, and disclose
- The right to request deletion of your personal information
- The right to opt-out of the sale of personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
13. European Privacy Rights
If you are located in the European Economic Area (EEA) or United Kingdom, you have rights under the General Data Protection Regulation (GDPR):
- The right to access, rectify, or erase your personal data
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent at any time
- The right to lodge a complaint with a supervisory authority
Our legal basis for processing your data includes: performance of a contract, legitimate interests, and your consent where applicable.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
We will respond to your inquiry within 30 days.